YOU HAVE QUESTIONS
We have answers
Is my credit card payment secure?
How long do I have to wait for my SONGbite after I place my order?
Check your email 3-5 business days after your purchase. The link to download your SONGbite will be there. Be sure to check your junk or spam folder if you can’t find it initially.
What kind of file is it, and how do I send it to someone?
The link you receive after purchase will take you to the video page of your SONGbite. From there, you can copy the link and text or email it to the recipient. This is typically best. You can also download the video as an mp4, and then pass it along.
Do you offer partnerships with brands?
I ordered a SONGbite, but I didn't receive an email from you. What happened?
Will there be SONGbites available for other occasions?
Yes! This is an ongoing process, and SONGbites are in the works for all sorts of occasions. Please check back often, and feel free to send suggestions to firstname.lastname@example.org. A lot of work and care goes into each one, so please be patient. More are on the way…
Contact email@example.com and we’ll get you answers as soon as possible.